Shipping Policy

Shipping Policy

Thank you for shopping with Paws and Pals! Here's everything you need to know about how we ship your orders.

Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Times

  • Domestic (India): 5–8 business days
  • International: 7–14 business days depending on destination

Shipping Costs

Shipping costs are calculated at checkout based on your location and order weight. We occasionally offer free shipping promotions — keep an eye on our store for updates!

Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this to track your order via our Track Order page.

Delays

While we do our best to ensure timely delivery, delays may occasionally occur due to customs, weather, or carrier issues. We appreciate your patience.

Questions?

If you have any questions about your shipment, please contact us at ananya.malhotraa.official@gmail.com.